| Hello Friend!
As a manager or leader in your organization you are well aware of the importance of performance management and the unpleasant task of having to let an employee go who just can't meet his or her performance expectations.
Our lead article offers four final items to consider before you terminate a problem employee.
Our second article presents a quick exercise in personal accountability. It is short and painless and should open your eyes to who's really responsible for many of the problems and frustrations we face everyday.
Power quote:
-Zig Ziglar |
| Before you Fire that Problem Employee... |
 Managing employee performance is the keystone of effective leadership and can be the most challenging of a manager's many duties.
When performance expectations go repeatedly unmet a manager is often left with little choice but to terminate the employee and let them find more inspiring work elsewhere.
However, before you pull the trigger and fire an under-performing employee, there are a couple of things to consider that may be the cause of the poor performance that should be addressed before the desire for termination is acted on.
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Who Are You Really Pointing the Finger of Blame at? |
 Take a moment and share in an exercise of personal accountability with me. It's short and sweet - I promise...
Take your right hand and point at something nearby that frustrates you, annoys you, or makes you angry. What was it? The telephone? The lengthy to-do list laying on your desk? Or perhaps it is your manager's office or a co-worker in a neighboring cubicle?
Now take a good look at the hand you are pointing with. Do you notice anything peculiar?
Every time you point your finger in blame of someone or something there are three fingers pointing right back at you. It is impossible to point the finger of blame at someone or something without simultaneously pointing a finger back at yourself.
You might be asking yourself what exactly this is supposed to mean.
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| Featured Guru - Dr. Mark Goulston |
 Dr. Mark Goulston is a highly regarded doctor, professor, author, speaker, executive coach, and expert on the subject of Emotional Intelligence (EQ.)
Dr. Goulston has helped numerous organizations, managers, and employees recognize and overcome the barriers to success that so many of us place in our own paths.
He refers to these barriers as self defeating behaviors (SDBs) and has written two books on the subject of Getting Out of Your Own Way.
In this week's Featured Guru segment we'd like to feature an article by Dr. Goulston that ran in the October 2005 issue of HR Magazine on the topic of recognizing and overcoming the self defeating behaviors in ourselves and others.
This is a great article that has tremendous applications in the workplace and offers some specific steps for overcoming these behaviors that keep us from Maximizing Possibility.
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QBQ! Personal Accountability QuickNote - Why Can't Others Do Their Jobs Right??? |
"Why can't that department do their jobs better?" "When are others going to get it right?" How often do you hear questions like these in your organization?
These questions can be devastating to an organization's culture and take away from the real mission of any organization: serving the customer.
This week's QBQ! Quicknote looks at what happens when people stop asking questions like these and start practicing Personal Accountability.
Read this week's QBQ! QuickNote...
Creating a culture of Personal Accountability should be a top priority for all organizations. Team members who think and practice Personal Accountability can bring about incredible changes for an organization. The blame game disappears, morale increases, and customer experiences are enhanced all thanks to the power of Personal Accountability.
The Rainmaker Group is proud to offer powerful day long QBQ! workshops instilling the power of Personal Accountability into teams and organizations across the country. For more information about these workshops or to purchase John Miller's books, QBQ! and Flipping the Switch Visit our website at: http://www.personalaccountabilityatwork.com
John Miller is author of QBQ! The Question Behind The Question, the authoritative guide to practicing Personal Accountability. |
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 Important questions for you:Is your organization living up to its full potential?
Is high turnover hurting your bottom line?
Do your team members create the powerful experiences your customers deserve?
Do team members have difficulty effectively communicating with others?
Bring The Rainmaker Group in to your organization and start realizing your organization's full potential. Together, we deliver powerful and motivating keynote speeches, design customized training programs and workshops, help identify barriers to communication, and much more. We don't sell training out of the box, but rather insist on customizing it to your needs! For more info, send an e-mail to info@therainmakergroupinc.com
Or call 1-866-988-7246
About us:
The Rainmaker Group is a People Maximization and Development group located in Bismarck, ND. Our mission is to help those we serve make their difference in the world.
We hope you found this newsletter interesting and informative. If you like what you read, please give us a shout, we'd love to hear from you!
"Never look down on anybody unless you're helping him up."
- Jesse Jackson
Sincerely,
All of us here at The Rainmaker Group
1-866-988-7246
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| For More Great Articles and Stories: |
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The Question Behind the Question
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| The Rainmaker Group Experience |
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Start Maximizing Possibility in your organization today! We offer a variety of services to help your organization realize its full potential. Check us out today!
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Five Dysfunctions of a Team
By: Patrick Lencioni
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Recommended Reading:
Get Out of Your Own Way at Work
By: Mark Goulston, M.D.
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| A Rainmaker Group Must Read:
QBQ!
The Question Behind the Question
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