| Hello Friend!
We've got a great newsletter for you this week! Our lead article addresses a dilemma that many managers have faced: what to do when you can't find the right talent for an open position. In our featured article we'll tell you why it's better not to hire anyone at all, than to hire the wrong person for the job.
This week we've also got part three of our five part series on interpersonal conflict. This week's topic: value and attitude differences.
As usual we've got a great QBQ! Personal Accountability QuickNote by John Miller as well as a great article by this week's Featured Guru Tom Peters.
Best wishes,
Your partners at The Rainmaker Group
Power quote:
"In the past a leader was a boss. Today's leaders must be partners with their people.. they no longer can lead solely based on positional power."
-Ken Blanchard |
| Why Not Hiring is Better Than Hiring the Wrong Person for the Job |
 Its a position that no hiring manager wants to find themselves in: the need to fill an open position, but the right talent for the job is tough to come by.
What does one do in this situation? Most managers understand the importance of hiring the right person for the job, but in dire times many are tempted to hire almost anybody to just "fill the position."
Often this is done with intentions of hiring the right talent for the job when it can be found at a later time. However, pursuing this hiring strategy can have profound impacts on your organization's culture, its customers, and its profitability.
Bottom line... Not hiring is better than hiring the wrong person for the job.
We know... the labor market it tight and the right talent is hard to come by. However, the hiring decisions your organization makes are among the most strategic decisions that are made and cannot be taken lightly.
The human capital in your organization is one of its greatest assets and you simply cannot afford to hire anything less than the very best. A failure to do so will inevitably lead to increased employee turnover, diminished customer goodwill, and increased operational costs as a result of reduced productivity.
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Five Sources of Interpersonal Conflict in the Workplace - Part 3 of 5 |
 Chris Young - Founder, The Rainmaker Group
Thus far in our five part series on interpersonal conflict we have covered conflict caused by personal behavioral differences and "job-me" conflict.
In this third installment of our series we'll tackle another important, but often overlooked cause of interpersonal conflict - differences in personal values and attitudes.
Interpersonal conflict that arises from value differences can come in several forms...
For example, ever noticed conflict between two colleagues on the same organizational level because one is "jockeying" for position to receive the next available promotion, while the other is less vocal about the desire to move up the corporate ladder and becomes offended by these actions? This conflict is the result of differing personal values.
Interpersonal conflict can also arise when individuals are in positions that don't match their personal values.
Ever met a social worker who cares more about making money than helping people? This can easily create conflict between this team member and others who are more focused on helping others than making money as a result of their unique personal values.
In the third part of our series on interpersonal conflict we provide additional examples of how conflict can be caused by differing values and offer suggestions for overcoming conflict caused by diverse values in the workplace.
Miss a previous installment of this series? Click the link below to read our past articles in this series.
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| Featured Guru - Tom Peters |
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Tom Peters is one of the most respected and influential management gurus of our time. Peters has be touted as the "father of the post-modern corporation" by the Los Angeles Times and Fortune Magazine has declared that "We live in a Tom Peters world."
In 2007, Peters was voted as the second most influential leadership professional by Gurus International.
Peters has authored numerous books, many of which have become best-sellers, including one of our favorites here at The Rainmaker Group, The Brand You 50, which has helped and influenced countless numbers of individuals to maximize their personal brand potential.
This article is an absolute must read for anybody seeking to realize their full professional potential.
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QBQ! Personal Accountability QuickNote - QBQ! On Top Of The World |
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This week's QBQ! Quicknote comes to us all the way from Wood Buffalo National Park in Canada's Northwest Territories and truly exemplifies the spirit of QBQ! service.
Mike Keizer, the Visiting Services Manager in the nearby town of Fort Smith, describes how the QBQ! spirit has helped to make numerous visitor's vacations to Buffalo Wood National Park an experience they will never forget.
This is a great story of how using QBQ! and Personal Accountability can truly impact your customer's experience with your organization.
Creating a culture of Personal Accountability should be a top priority for all organizations. Team members who think and practice Personal Accountability can bring about incredible changes for an organization. The blame game disappears, morale increases, and customer experiences are enhanced all thanks to the power of Personal Accountability.
The Rainmaker Group is proud to offer powerful day long QBQ! workshops instilling the power of Personal Accountability into teams and organizations across the country. For more information about these workshops or to purchase John Miller's books, QBQ! and Flipping the Switch Visit our website at: http://www.personalaccountabilityatwork.com
John Miller is author of QBQ! The Question Behind The Question, the authoritative guide to practicing Personal Accountability. |
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 Important questions for you:Is your organization living up to its full potential?
Is high turnover hurting your bottom line?
Do your team members create the powerful experiences your customers deserve?
Do team members have difficulty effectively communicating with others?
Bring The Rainmaker Group in to your organization and start realizing your organization's full potential. Together, we deliver powerful and motivating keynote speeches, design customized training programs and workshops, help identify barriers to communication, and much more. We don't sell training out of the box, but rather insist on customizing it to your needs! For more info, send an e-mail to info@therainmakergroupinc.com
Or call 1-866-988-7246
About us:
The Rainmaker Group is a People Maximization and Development group located in Bismarck, ND. Our mission is to help those we serve make their difference in the world.
We hope you found this newsletter interesting and informative. If you like what you read, please give us a shout, we're here to help!
"If your ship doesn't come it, swim out to it."
- Jonathan Winters
Sincerely,
All of us here at The Rainmaker Group
1-866-988-7246
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| For More Great Articles and Stories: |
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The Question Behind the Question
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Recommended Reading:
Patrick Lencioni's Five Dysfunctions of a Team
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| The Rainmaker Group Experience |
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Start Maximizing Possibility in your organization today! We offer a variety of services to help your organization realize its full potential. Check us out today!
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Recommended Reading:
The Brand You 50
By: Tom Peters
Recommeded Reading:
In Search of Excellence
By: Tom Peters & Robert H. Waterman Jr.
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