| Greetings!
Hello Friend! Thank you for your interest in The Rainmaker Group and our Newsletter. At the Rainmaker Group we strive to bring you compelling and informative articles and stories to help your team or organization Maximize Possibility. Enjoy!
"Success usually comes to those who are too busy to be looking for it"
-Henry David Thoreau
|
| Helpful Tips To Improve Employee Hiring |
 The hiring decisions made by your organization are some of the most important investments you can make.
What does hiring the wrong employee cost you? Headaches, reduced productivity and morale, and increased turnover are sure to result from hiring the wrong employee, and that is only the tip of the iceberg.
A recent Harvard Business Review study revealed that 80% of all employee turnover can be attributed to mistakes made during the employee selection and hiring process.
Given the importance of hiring great team members, we have compiled a short list of useful tips that can help you to improve your hiring success. Read on... |
|
Eliminating Blame - This Week's QBQ! QuickNote |
 This week's QBQ! QuickNote is focused on the issue of blame. It seems that more than ever blame has become a pervasive element of our culture.
Elected officials, managers, supervisors, employees, spouses, everyone seems to have more than enough blame to pass around. While you can't eliminate the blame others are so quick to spread around, you can make a positive change by being accountable for your own personal actions. Read on...
Creating a culture of Personal Accountability should be a top priority for all organizations. Team members who think and practice Personal Accountability can bring about incredible changes for an organization. The blame game disappears, morale increases, and Customer Experiences are enhanced all thanks to the power of Personal Accountability.
The Rainmaker Group is proud to offer powerful day long QBQ! workshops instilling the power of Personal Accountability into teams and organizations across the country. For more information about these workshops or to purchase John Miller's books, QBQ! and Flipping the Switch Visit our website at: http://www.personalaccountabilityatwork.com
John Miller is author of QBQ! The Question Behind The Question, the authoritative guide to practicing Personal Accountability.
|
| Ask Us - "Can Our Recruiting Agency Do That?" |
 Chris Young - Founder, The Rainmaker Group
I had a very interesting experience the other week during a break at a conference I was attending. I was speaking with a group of representatives from several of the area's local banks about the challenges they were facing in hiring top notch employees.
One of the representatives lamented, "Even though we are using 'XYZ Staffing' (a well-known national recruiter), we are still having a hard time getting quality teller applicants."
I noticed a curious look come across several of the other bank representatives and they revealed that they too were using 'XYZ Staffing' to help find teller applicants. The same recruiting agency, recruiting the same position, for several competing banks. Talk about an ethical oversight!
One of the representatives turned to me and asked bluntly, "Can they do that?" Read on... |
| Consistency is Key to a WOW! Customer Experience |
 One of the worst things a customer can think about your organization's level of service is that it is "hit or miss".
When a customer feels this way, they really don't know what to expect, cross their fingers, and hope for the best.
This can be devastating to an organization's customer base. Sooner or later a customer's patience will wear thin and he or she will simply go to a competitor to receive better service.
The key here is consistency. Consistency in service lets the customer know that within your organization a high value is placed on the customer and the service given to the customer.
I had an awesome experience last month while staying at the Sheraton Safari Hotel in Orlando with my wife. This Hotel really knows how to treat their guests and their consistency of service was incredible. Read on...
| |
Is your organization living up to its full potential? Is high turnover hurting your bottom line? Do your team members create the powerful experiences your customers deserve? Do team members have difficulty effectively communicating with others?
Bring Chris to your organization and start realizing your organization's full potential. Chris can deliver powerful and motivating keynote speaches, design customized training programs and workshops, help identifiy barriers to communication, and much more. We don't sell training out of the box, but rather insist on customizing it to your needs! For more info, send an e-mail to Chris@therainmakergroupinc.com
Or call 1-866-988-7246
About us:
The Rainmaker Group is a People Maximization and Development group located in Bismarck, ND. Our mission is to help those we serve make their difference in the world.
We hope you found this newsletter interesting and informative. If you like what you read, please give us a shout, we're here to help!
The pessimist sees difficulty in every opportunity. The optimist sees the opportunity in every difficulty.
- Winston Churchill
Sincerely,
All of us here at The Rainmaker Group
|
|
|
| For More Great Articles and Stories: |
|
|
|
The Question Behind the Question
|
| The Rainmaker Group Experience |
|
Start Maximizing Possibility in your organization today! We offer a variety of services to help your organization realize its full potential. Check us out today!
| |
|
